This legal document is published in accordance with the provisions of Rule 3 (1) of the Indian Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008 that require publishing the terms of use and practices for access or usage of a website.

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Divatt Studio Private Limited and its affiliates (collectively “Divatt, we, our, us”) collect, use, share or otherwise process your personal information through Divatt website https://divatt.com, its mobile application, and m-site (hereinafter referred to as the “Platform”).

By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions. If you do not agree, please do not access or use our Platform.

This legal agreement is an electronic record in terms of the Indian Information Technology Act, 2000 and the Rules made thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This Privacy Policy ensures our steady commitment towards your privacy, and to the protection of your invaluable information. It contains information about the application/website Divatt.com (hereinafter collectively referred to as the “Platform”).

To provide You with Our uninterrupted use of our application, we may collect and, in some circumstances, disclose information about You with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way Your information is collected and used.

If you have any questions or concerns regarding this Privacy Policy, you should contact our Customer Support Desk at support@divatt.com.

It is understood that, creating an account/registering on website is must to unleash the full potentiality or features of the application/website.

We are committed to respect your online privacy. We further recognize your need for appropriate protection and management of any Personal Information that you share with us. We may collect the information regarding personal data including but not limited to Name, Gender, Date of Birth, Address Mobile No, Email Id, Ethnic Origin, Religion, Education, Preferences whether on its own or in combination with other information may be used to readily identify or contact you either during the account registration process or during the usage of applica- tion/website from time to time. Some of the sensitive personal information such as bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or psychological information.

We will also collect your information related to your transactions on Platform and such third-party business partner platforms. When such a third-party business partner collects your personal information directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.

Beside the information that you submit at the time of registering on our application/website, we may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site on the Website or mobile application, or any comments you provide during dispute resolution with other users of the Website or mobile application and Divatt reserves the right to record the conversations between designers and consumers facilitated by Divatt through the messaging/chat mechanism on the application/website, to safeguard the privacy of consumers and designers. All the chat/messaging logs or call recordings can be used to but not limited to monitor and prohibit abuse, safeguard the rights of consumers and service professionals, resolve disputes.

We retain all your information as necessary to resolve disputes, provide customer support, internal research and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you. While you can browse some sections of our Platform without being a registered member, certain activities (such as placing an order or consuming our online content or services or participating in any event) requires registration. We may use your contact infor- mation to send you offers based on your previous orders or preferences and your interests. If you receive an e-mail, a call from a person/association claiming to be from Divatt seeking sensitive personal information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such informa- tion. We at Divatt or our affiliate logistics partner do not at any time connect with you requesting for such infor- mation. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

We may track your buying behaviour, preferences, and other information that you choose to provide on our Platform. We use this information to do research on our users' demographics, interests, and behaviour to better understand and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Platform or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your IP address.

Beside what has been mentioned above, the designer (Service Professional) is also required to disclose and provide Divatt his personal contact details, bank details, personal identification details (issued by Government of India or such other competent authorities ex: PAN, Aadhar, Passport) beside the Phone Book & Call Logs. Also, the designershould provide details as to Business Name, Business Registration Details, Delivery preferences and his/her expertise of services.

The Designers acknowledges that as part of the on-boarding process, Divatt or an entity /agency appointed or nominated by Divatt (“Verifier”), may undertake background verification checks of the Designer in order to authenticate the genuineness and competency of the Designer. Owing to this, the designer expressly consents to and acknowledges the following:

1. The designer does not and will not have any objection in Divatt sharing his personal information and docu- ments, including but not limited to name, gender, date of birth, address, mobile number, email, education record, employment record, Aadhaar number, other government issued IDs such as Voter ID, PAN card, driving license etc. (collectively “Proprietary Information”) with the Verifier for the purpose of background checks and verifica- tion.

2. Designer authorizes the Verifier to securely store his Proprietary Information on their platform and under- stands that the Verifier shall endeavour to ensure confidentiality of the same.

3. The designer acknowledges that the digital record of the Proprietary Information on the Verifier’s platform shall be accessible to Divatt and their authorized users/partners/affiliates/contractors shall be entitled to access and update such digital record on the Verifier’s platform, including data, documents, certificates, verifi- cation reports, references, testimonials, etc. and shall be entitled to use the related services provided via the Verifier’s platform.

4. The designer acknowledges that if he is desirous of editing and/or deleting its digital record from the Verifi- er’s platform, it shall be entitled to do so by sending communication through email from his specified personal ID or such other mechanism as may be notified from time to time by Divatt

5. Divatt reserves its right to take appropriate actions (in its sole discretion) pursuant to the outcome of the background check and verification from time to time.

6. If we deem it necessary, in our sole and absolute discretion, we may also ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau (to the extent permitted by law), or such other information to verify any identification details you provide during registration.

We collect your personal information and aggregate information about the use of our Website and Services to better understand your needs and to provide you with a better website/application experience. Specifically, we may use your personal information for any of the following reasons:

1. To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Website and our Services.

2. For customer support and to respond to your inquiries; For internal record-keeping purposes; To process billing and payment, including sharing with third party payment gateways in connection with Website and/or Divatt's products and Services.

3. To improve and maintain our website/application and our Services to you.

4. To be used to manage the web system/application uprunning and troubleshoot problems.

5. To periodically send promotional emails to the email address you provide regarding new products, special offers from Divatt or other information about Divatt that we think you may find relevant and interesting.

6. To contact you via email, telephone, facsimile or mail, or, where requested, by text message, to deliver certain services or information you have requested.

7. For our market research purposes, including, but not limited to, the customization of the website/application according to your interests.

8. We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes.

9. To resolve disputes, to protect ourselves and other users of our Website and Services, and to enforce our Terms of Use; We also may compare personal information collected through the Website and Services to verify its accuracy with personal information collected from third parties.

10. From time to time, we may use your personal information for new and unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, Divatt shall make reasonable efforts to provide notice and obtain consent of any such uses as may be required by law.

11. Where any service requested by You involves a third party, such information as is reasonably necessary by the Company to carry out Your service request may be shared with such third party. We also do use your contact information to send you offers based on your interests and prior activity and also to view the content preferred by you.

We and our third-party service providers collect information from you by using cookies on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. A cookie is a small file stored on user's computer hard drive containing information about the user. Cookies do not contain any of your personal information. Cookies helps us analyze and provide information that is targeted to your interest. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.

Some of these cookies may be connected to third-party companies or websites. The terms of use of such cookies are governed by this Policy and the privacy policy of the relevant third party company or website. We do not control the use of cookies by third parties.

Disabling Cookies. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies you may be prevented from taking full advantage of the Website because it may not function properly if the ability to accept cookies is disabled.

We may obtain your device ID, which is sent to Divatt's direct servers orserver facilities provided by third parties to be used as part of our Information Security Policy & fraud prevention efforts.

We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics helps us understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:https://tools.google.com/dlpage/gaoptout

Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer's hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our website/application to, among other things, track the activities of Website visitors,help us manage content, and compile statistics about Website usage. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

We may share the information that we collect about you, including your personal information, as follows:

If (i) Divatt reasonably believes that disclosure is necessary in order to comply with a legal process (such as a court order, search warrant, etc.) or other legal requirement of any governmental authority, (ii) disclosure would potentially mitigate our liability in an actual or potential lawsuit, (iii) reasonably necessary to enforce this Privacy Policy, our Terms of Use etc. (iv) disclosure is intended to help investigate or prevent unauthorized transactions or other illegal activities, or (v) necessary or appropriate to protect our rights or property, or the rights or property of any person or entity.

Disclosed to Third Party Service Providers and Business Partners that we may contract with various third parties for the provision and maintenance of the Website Services and our business operations, and Divatt may need to share your personal information and data generated by cookies and aggregate information (collectively, "information") with these vendors and service agencies to provide you a better services and product offering from our end. Those entities and affiliates may market to you as a result of such sharing unless you explicitly opt out.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date, and any of your personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified you may access, correct, Update and Delete the inaccurate personal information through the facilities provided on our platform/website. To withdraw your consent, or to request the download or delete your data with us for any or all our services at any time, please email to support@divatt.com. However please note that the withdrawal of consent is not retro active and will be in accordance with the terms of our privacy policy, terms of use and applicable laws from time to time. Such withdrawal may also hamper your access to platform or restrict provi- sion of our services to you for which we consider that information to be necessary.

Nonetheless, upon your request we will close your Account and remove your personal information from view as soon as reasonably possible based on your Account activity and in accordance with applicable law. We do retain information from closed Accounts in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any Registered User, enforce our Terms of Use, and take any other actions otherwise permitted by law that we deem necessary in our sole and absolute discretion. You should understand, however, that once you publicly post a Request, Offer, Want, Feedback, or any other information onto the Website, you may not be able to change or remove it. Once we have deleted or removed your Account, you agree that Divatt shall not be responsible for any personal information that was not included within your deleted and/or removed Account that remains on the Website.

We employ procedural and technological security measures, encryptions, physical security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. No security system is impenetrable. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected and used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer/device, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. Divatt is not responsible for unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.

To the extent possible, we provide You with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the website and opt-out of any non-essential communications from the website.

We will collect and use your personal information solely to fulfil those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfilment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned.

Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compro- mised, we take this opportunity to iterate the fact that it your primary requirement to keep your account credentials secured.

You agree not to use the account, username, email address or password of another Member at any time or to disclose your password to any third party. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or access to your password even after changing it.

Use of our Platform is available only to persons who can form a legally binding contract under the Indian Con- tract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years s, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy

We invite you to post content on our Website, including your comments, feedback, pictures, and any other information that you would like to be available on our Website. If you post content to our Website, all of the information that you post will be available to all visitors to our Website. If you post your own content on our Website or Services, your posting may become public and Divatt cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.

Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall not affect the remaining paragraphs of this privacy policy.

Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be on the website. Any amendments to this Policy shall be deemed as accepted by the User on their continued use of the website. Divatt encourages you to review this policy regularly for any changes. Your continued use of this website/application and/or continued provision of personal information to us will be subject to the terms of the then-current policy.

© 2023 Divatt Studios Private Limited. All Rights Reserved

If you have any questions or concerns regarding this privacy policy, you should contact us by sending an e-mail to support@divatt.com.